Service Update
All services are currently running normally

Airport Workers

Heathrow Connect Airport Workers

If you currently hold a BAA issued LHR ID card, you are entitled to the following discounted travel from all stations between Paddington and Reading including the Maidenhead, Twyford, Windsor and Greenford branch lines to/from Heathrow Airport on the Heathrow Connect Service.

Season Tickets

Heathrow Airport workers are entitled to a 75% discount on a weekly, monthly and annual season ticket; the discount applies to the FULL fare tickets only.

To purchase your season ticket simply go to your local First Great Western ticket office and show a valid Heathrow Airport ID card to get a 75% discount on the full ticket price. As with most season tickets, you will need to fill out a season ticket application form and get a photo ID card. You can do this from the following stations:

  • Paddington
  • Langley
  • Drayton Green
  • Greenford
  • Ealing Broadway
  • Slough
  • Castle Bar Park
  • Acton Mainline
  • West Ealing
  • Burnham
  • South Greenford
  • Hayes
  • Hanwell
  • Taplow
  • Southall
  • Maidenhead
  • West Drayton
  • Iver
  • Twyford
  • Reading

You will not be able to purchase your season ticket from Heathrow Express Ticket Offices located at Heathrow Airport and Paddington or the Airport Commuter centre.

Sample of Season ticket ‘Airport Worker’ Fares

Weekly Monthly Annual
Paddington £12.70 £48.85 £509.00
Ealing Broadway £9.35 £35.90 £374.00
West Ealing £9.35 £35.90 £374.00
Hanwell £9.35 £35.90 £374.00
Southall £8.20 £31.55 £329.00
West Drayton £8.20 £31.55 £329.00
Hayes & Harlington £5.15 £19.85 £207.00

(Note: The 75% discount does not entitle to you to claim for poor performance under the passenger charter.)

For more information please call 0845 678 6975.

Occasional travel/non-Season tickets on Heathrow Connect

You can still get discounts on non-Season tickets with your airport ID card. All Heathrow Airport workers are entitled to a 75% discount on a Standard Single and Standard Open Return ticket; the discount applies to your FULL journey. The discount is available from the First Great Western stations stated above and Heathrow Express Ticket Offices at Heathrow only.

Please note a penalty fares system is in operation on this route between London Paddington and Hayes and Harlington. Please ensure you purchase your ticket prior to boarding. Please note you must show your staff ID.